ARIN paid-service terms

The relationship comes before the fine print.

These terms apply to the AdvisorReach ARIN plan you select and accept in Stripe Checkout before payment.

Last updated: September 12, 2026. Questions: support@advisorreach.ai.

Who these terms cover.

ARIN is provided by David Marshall operating Advisor Reach in the United States ("we" or "us"). This name does not describe a separate legal entity. You must have authority to purchase for yourself or the business you represent.

These plans are offered in the United States. For Starter, Growth, and Pro, customers accept the applicable terms inside Stripe Checkout before payment. No separate pre-checkout agreement or form is required for Starter, Growth, and Pro. Custom work may have a separate service order.

Plans and the offer shown before payment.

Prices are in U.S. dollars. Growth builds on Starter. Pro includes everything in Growth plus weekly 1:1 business coaching. The plans include Daily Brief, connections to supported CRM, email, calendar, and other apps, a dedicated computer environment assigned to your ARIN, website development/hosting, and Circle community access. Computer-use and connection permissions are limited to the scope disclosed and authorized for your service.

PlanMonthly pricePlan-specific scope
Starter$49Daily Brief with SMS delivery and two-way texting; a single-page website; weekly group coaching.
Growth$497Everything in Starter, with a full website and blog, DNS connection, and lead outreach through the specified SmartLead connection. Starter and Growth share the same weekly group coaching sessions.
Pro$1,495Everything in Growth, plus weekly 1:1 business coaching with Joe Gilmour or Marc King. Pro members can also attend the group coaching sessions.

Coming soon: Snapshot (SEO/AEO) reports and improvements and ARIN – Transaction Management for Starter, Growth, and Pro; Google Search Console (GSC) integration and SEO/AEO signal monitoring for Growth and Pro. These features are not currently available.

The plan description shown before payment states the quantities, delivery schedule, supported apps, computer-use permissions, coaching and session terms, and implementation work included. We retain that description with your accepted agreement. Unspecified quantities are not unlimited allowances. No plan includes domain purchases, campaign spend, or autonomous client messages merely because it includes a tool or connection. Any Direct Mail referral arrangement requires its own stated eligibility, costs, and fee terms.

Before payment, the offer identifies your plan's supported apps, required account access, usage limits, delivery schedule, and service-ready date with timezone. It also lists what must be working for that plan to count as ready. We retain that offer with your purchase record. Partial setup does not count as ready. We do not promise compatibility with every app or unlimited usage.

Payment does not mean setup is complete. After we verify your payment, accepted terms, and active subscription, we complete setup and confirm when your service is ready. You provide the requested intake, verify your phone number and timezone where applicable, and authorize supported connections. Do not send passwords through email or SMS.

Billing and renewal.

Stripe charges the amount shown at Checkout when you purchase. The subscription renews monthly until canceled. Checkout shows applicable taxes and the total before payment; your billing confirmation identifies the next renewal date, time, and timezone.

We give at least 30 days' email notice before increasing your subscription price or materially reducing what your plan includes. A change applies no earlier than a renewal after that notice period. You may cancel before it takes effect. We obtain fresh consent when required by applicable law.

If payment fails, we notify you and provide seven days from that notice to update payment before suspending service for nonpayment. If payment remains unresolved, we suspend service and cancel future renewals at the end of those seven days. The suspension notice identifies any balance for service already provided. We do not charge for later periods while service is suspended. Restarting requires a new confirmation of service and billing.

Cancellation and refunds.

To manage or cancel through Stripe, use the Stripe billing portal with your billing email and follow its instructions. Portal login alone does not cancel; complete the cancellation and retain Stripe’s confirmation. The email cancellation path below remains available.

To cancel, email support@advisorreach.ai from your billing email address before the next renewal time shown in your billing confirmation. If you cannot access that address, contact us so we can verify your request another way. Your request counts when it reaches our support inbox; we record that arrival time. You do not have to wait for our reply. We confirm the cancellation and refund any renewal charged after a timely cancellation request.

Access continues through the period already paid for unless you request earlier closure. Ordinary cancellation does not automatically refund unused days. This does not limit a refund required by law or the remedies below.

If your plan's readiness checklist is not complete by the service-ready date in your purchase record, you may cancel and receive a full refund of the initial payment and any renewal payments charged before readiness. We will not charge another month while setup remains incomplete.

If we permanently stop providing your paid service, access ends on the date we notify you. Your refund is: amount paid × unused days ÷ total days in the paid period. Unused days include the day access ends. These are exceptions to ordinary cancellation's no-proration rule.

We verify refund requests against these rules; refunds owed under these terms are not discretionary. We initiate a qualifying refund within five business days of receiving your request and the information reasonably needed to verify it. Your bank determines when the refund appears. Reporting a billing problem to us does not waive your rights with your bank or under applicable law.

Using ARIN and getting help.

ARIN can make mistakes. Review its work before relying on it or using it with clients. Your subscription does not authorize autonomous messages to your clients. ARIN does not replace your professional judgment, brokerage supervision, or legal, tax, or financial advice. We do not guarantee leads, listings, revenue, or another business result.

Use ARIN lawfully. Do not impersonate another person, bypass access controls, or provide information you are not authorized to share. You retain your rights in material you provide; subscribing does not transfer ownership of that material to us.

For billing, setup, or service help, email support@advisorreach.ai. Do not include card details, passwords, confidential client documents, or transaction records. We do not promise a particular support response time. The cancellation and refund timing above still applies.

Data and legal rights.

Our privacy notice explains how we handle personal information. Review it before purchasing or authorizing connections.

We send billing and material service notices to the email address on your account. Keep that address current. Contact us at support@advisorreach.ai. This arrangement does not replace a notice method required by law or the rules for serving legal proceedings. Marketing messages and any required marketing consent are separate.

ARIN is not guaranteed to be uninterrupted or error-free. This does not remove our stated refund obligations or your rights under applicable law.

Nothing in these terms takes away a right or remedy that cannot lawfully be excluded.

A question should have a direct path.

Ask about these terms or the terms attached to a specific AdvisorReach service.

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